Endowment effect

Definition:

The endowment effect describes how people tend to value items that they own more highly than they would if they did not belong to them. This means that sellers often try to charge more for an item than it would cost elsewhere.

Impact:
Attachment to owned items and desire to keep them.
Ability to compare value objectively.
Situation (internal or external triggers, social influence) that nudge to reconsider the value of an item.

Description:

The endowment effect is like that funky old sweater in your closet - the one you haven't worn in ages but just can't seem to toss out. It's all about the trick our minds play, making us overvalue things simply because we own them.

Picture this: for every item you own, it’s convincing you it's worth so much more, just because it's yours. This phenomenon turns our wardrobes into treasure troves of nostalgia and our garages into museums of 'too precious to let go'.

Principles

  • People overvalue what they already own.
  • People tend to develop a sense of ownership and value over things they interact with regularly
  • The more familiar a person is with an item, the more they tend to like it
  • Ownership increases familiarity, which in turn increases perceived value
  • People have a preference for keeping the status quo.
  • The existing condition is preferred over a change, even if it might be beneficial
  • For some, possessions become part of their identity, making it hard to let go of them

How to apply?

  • Offer customization options to personalize the user experience
  • Deliver regular, personalized updates
  • Create digital ownership in your product
  • Enable user feedback and feature suggestions
  • Implement social sharing and collaboration tools
  • Use virtual rewards for task completion
  • Use gamification
  • Provide exclusive features or loyalty rewards
  • Highlight user milestones and anniversaries to celebrate loyalty
  • Offer early access to loyal users
  • Enable users to set personal goals

Examples:

Application:
Photoshop makes user do first investment during onboarding
Impact:
Photoshop capitalizes on the Endowment Effect during its onboarding process by guiding users through features using their chosen picture, fostering a sense of ownership and personal connection with the product.
Application:
Why Spotify's free trial is a genius move?
Impact:
Spotify offers free trials of Premium to get users familiar with its ad-free and personalized version of the app, hoping they'll get used to it and subscribe for longer.
Application:
The role of customization on Google
Impact:
Customization transforms Google account from a tool into a user's daily assistant, boosting long-term engagement and habitual usage.
Application:
Airbnb works on customers' imagination
Impact:
Airbnb helps homeowners realize the potential income of their space, tapping into the endowment effect for motivation.
Application:
Photoshop makes user do first investment during onboarding
Impact:
Photoshop capitalizes on the Endowment Effect during its onboarding process by guiding users through features using their chosen picture, fostering a sense of ownership and personal connection with the product.
Application:
Why Spotify's free trial is a genius move?
Impact:
Spotify offers free trials of Premium to get users familiar with its ad-free and personalized version of the app, hoping they'll get used to it and subscribe for longer.
Application:
The role of customization on Google
Impact:
Customization transforms Google account from a tool into a user's daily assistant, boosting long-term engagement and habitual usage.
Application:
Airbnb works on customers' imagination
Impact:
Airbnb helps homeowners realize the potential income of their space, tapping into the endowment effect for motivation.
Application:
Subscriptions on YouTube
Impact:
Through channel subscriptions and personalized feeds, users develop a sense of ownership for their YouTube account and subscriptions.
Application:
Uber One highlights subscriber benefits on every order
Impact:
Uber is using the endowment effect by showing your savings on each order did using Uber One, making the subscription feel even more valuable.
Application:
TikTok is like a personalized entertainment machine
Impact:
Users invest time and creativity in personalized videos, leading to a sense of digital ownership and a tailored content feed that make them feel like it’s theirs.
Application:
Smart return policy on Zalando
Impact:
Zalando's return policy fosters the endowment effect, making customers more likely to keep items they've “owned” for a while.
Application:
Giving away free trials on meditation apps
Impact:
Who doesn’t like trying things for free? However, not everyone knows that offering free trials (like Calm, Headspace, Balance etc.) taps into the endowment effect, making users feel ownership and increasing their desire to keep the service.
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AI GPT Prompt

About

Experiment with this prompt to get ideas on how to use Endowment effect for engagement and retention in your product.

Technique

Chain-Of-Thought

AI Type

LLM

Prompt

Considering [Product Name], which offers [Brief Description of Product and Key Features], how can integrating additional personalization and customization options leverage the endowment effect to increase user engagement and retention? Please explain the psychological mechanisms behind why making [Product Name] feel more 'owned' or 'personal' to a user would enhance their commitment and usage.

Related principles

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